CANCELLATION POLICY
Bookings are non-refundable but flexible rebooking options are available. Please email our Reservations Team at reservations@thealphasuites.com to modify your booking at least 24 hours prior to check-in date.
Guests who do not arrive within 24 hours of the check-in date and time of the hotel will be charged the total amount of the reservation.
VISITOR POLICY
For security and safety purposes, all visitors must register at the Front Desk, present their valid government-issued ID. All visitors must leave the hotel premises by 10 PM. Additional fees apply for overnight stays.
SMOKING POLICY
Smoking is prohibited in all suites, corridors, lobby, etc., in compliance with Presidential Executive Order No. 26 of May 2017 which prohibits smoking in any public or enclosed space anywhere in the Philippines.